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Payment and delivery

Payment methods

We offer the following payment methods:

  • Invoice

    You will receive your invoice with the delivered goods and the invoice amount should be transferred to us within 14 days. This payment method is available for customers in Germany, Austria, Switzerland, Belgium, the Netherlands and Luxembourg.

  • Direct debit

    We offer a convenient direct debit procedure for German customers. Simply enter your bank details and we will collect the amount due from your account within 14 days of shipment of goods.

  • Credit card

    For orders placed outside Germany, we accept Visa and MasterCard payments. The amount due will be debited from your credit card upon dispatch of goods.

  • PayPal

    For some countries, we also accept PayPal payments. When placing your order, log into your PayPal account in order to make the payment. Payment will be taken from your PayPal account upon completion of your order.

  • Prepayment

    Are you placing your order from a foreign country and do not wish to pay by credit card? Please contact our accounts department at: buchhaltung@all-sheetmusic.com. We will gladly prepare a preliminary invoice for you. Your order will be dispatched as soon as we have received your payment.

Payment methods by country

  • Germany

    • Invoice (bank transfer payment within
      14 days of receipt of goods)
    • Direct debit from German bank account (amount debited within 14 days of goods shipment)
    • PayPal
  • Austria, Switzerland, Benelux

    • Invoice (bank transfer payment within
      14 days of receipt of goods)
    • Credit card (VISA, MasterCard)
    • PayPal
  • Other European countries and rest of the world

    • Prepayment
    • Credit card (VISA, MasterCard)
    • PayPal

Delivery

Shipment methods and shipping costs

Free delivery applies to orders with a minimum goods value of EUR 20.00 (applies to orders placed from within Germany). For all other countries, minimum shipping costs will apply to orders.

Your order will be dispatched using Deutsche Post or DHL depending on the delivery address, value of goods and size and weight of shipment. Packages and parcels are delivered by DHL from Monday to Saturday. In addition, your can also provide us with an alternative delivery address.

Country Order value Shipping costs Method of shipment Delivery time
Germany up to EUR 20.00 EUR 2.50 Letters 1-2 working days

minimum EUR 20.00 free delivery Letters / DHL 1-2 working days
Austria, Benelux up to EUR 50.00 EUR 4.90 Post / DHL 2-4 working days

from EUR 50.00 free delivery DHL 2-4 working days
Other EU countries,
Switzerland, Liechtenstein
up to EUR 250.00 EUR 7.50 Letters / parcels 2-4 working days

from EUR 250.00 free delivery Packages 2-4 working days
Other European countries, rest of world up to EUR 50.00 EUR 7.50 Airmail letters 1-2 weeks

from EUR 50.00 EUR 15.00 Airmail letters 1-2 weeks

from EUR 100.00 EUR 39.00 Airmail registered 1-2 weeks

How soon will I receive my sheet music order?

We provide details of delivery times for all items. Items labelled in stock are available from our warehouse. As soon as we receive your order, we will normally ship your item within one working day.

For particularly urgent orders, we can also be contacted by telephone or e-mail.

Packing station

We will gladly deliver your order to a German packing station. In order that you can be updated by the postal service regarding the arrival of your order, we require your eight digit post office customer number and the packing station number.

Separate invoicing

Upon request will send your invoice out separately by e-mail, in the event that this did not accompany your order. This option can be selected at the checkout stage when entering an alternative delivery address.

Our bank details:

Germany:

Postbank Munich
A/C no: 686 928 06
Sort code: 700 100 80
IBAN: DE47 7001 0080 0068 6928 06
BIC: PBNKDEFF

HypoVereinsbank Munich
A/C no: 380 583
Sort code: 700 202 70
IBAN: DE75 7002 0270 0000 3805 83
BIC: HYVEDEMMXXX

Austria

BAWAG PSK
IBAN: AT11 6000 0000 9201 2989
BIC: OPSKATWW

Switzerland

PostFinance
IBAN: CH67 0900 0000 8005 4517 8
BIC: POFICHBEXXX